FAQ

Frequently asked questions from school staff

How do I login to Consent2Go?
Standard Login 1.  Go to www.mcbschools.com/login 2.  Enter your email address and password    - If this is your first time logging in, check your ema...
Fri, 3 Sep, 2021 at 3:17 PM
How do I reset my password?
Reset Password via the Login Page 1. In www.mcbschools.com/login, please enter your email address; click Next. 2. Instead of entering your password, cl...
Fri, 3 Sep, 2021 at 2:07 PM
Password Reset from a System Administrator
Request a Password Reset from a System Administrator If you have requested a System administrator or a Support Technician from Consent2Go to reset your pas...
Fri, 3 Sep, 2021 at 3:22 PM
How do I add other Staff Members to Consent2Go?
To create an account for any other staff members, ensure they have a valid email address and you are authorised to add staff to Consent2Go. 1. Click the co...
Fri, 3 Sep, 2021 at 3:27 PM
“Duplicate Email Address” showing when New Staff Member's email is entered
When adding a new staff member to the System Users list (found under System Settings), you may be presented with the error message “Duplicate email was iden...
Fri, 3 Sep, 2021 at 3:30 PM
What are System Roles and How do I assign them?
System Roles and their setup is a decision that is commonly determined by the school. Each staff member must be assigned a role, which determines how mu...
Wed, 13 Oct, 2021 at 1:22 PM
How do I send login details to another staff member?
If your school has set up Consent2Go with Single Sign-On (SSO), no details need to be sent to the staff member. Please see How do I login to Consent2Go? for...
Mon, 11 May, 2020 at 12:59 AM
How do I update the school’s main contacts and management details?
Some management details can be updated by the school. Follow these steps to edit this information: Click the cog wheel in the top right of your screen. ...
Mon, 11 May, 2020 at 1:01 AM
How do I update the school’s branding, headers, and footers?
These are all features that the school can customise to suit their branding image and specifications. Follow these steps to edit the header or footer: Cl...
Mon, 11 May, 2020 at 1:07 AM
How do I modify what questions are asked of parents in the Profile Update?
When completing the profile update, parents are asked a range of questions that provide the school with a detailed picture of the student profile. However, ...
Mon, 11 May, 2020 at 1:13 AM