Why are some emails addressed solely to my child’s other parent/guardian?

Modified on Wed, 13 May 2020 at 11:01 AM

If you are sharing the same email address with your child’s other parent/guardian, you will only receive one copy of the excursion invitation. This email will be addressed to the parent/guardian who is listed first under your child’s student profile.

If this is the case with your details, it is recommended that you use a different email address for your contact details, so you can receive your own copy of each communication from the school. To update this, you can either update your information via a student profile update or contact the school to request help.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article