How to Send Password Resets

This article will provide steps on sending temporary passwords to staff

If a staff member has forgotten their password, or has not yet logged into the system, you can issue them a temporary password so they can select a new password and verify their email.

To do this, enter the System Users tab, and select the box besides their name then select the ‘Send Password reset details.’

It’s important to note, the temporary passwords issued by Consent2Go will only be valid for 12hrs. Staff must also include all special characters and numbers included in the email provided.