Removing Students from Consent2Go

This article will cover how you can remove students from Consent2Go

*Please note, you will require system administrator privileges to complete this process.*

Deleting a Student:

To delete a student from Consent2Go, navigate to the students tab and find the student you need to remove. This tab can be filtered using the options towards the top of the screen to make it easier to find the needed student.

Once you are in this tab, and have located the student, hover over the 'Actions' button at the right of the screen. This will cause a menu to display, from here click 'Delete': 

A pop-up box will display asking you to confirm you wish to remove the student. Click 'Ok' to continue.

Error: Student has links in use

If you receive the above error message, that means the student you are attempting to delete is active somewhere in the system. This may be in a current event, team or student group.

To view the student's active links, please follow the steps below:

1. From the Student list, select the green arrow beside the students name to cause their profile to drop down:
   
2. From the first page of the profile, you can view both the Teams & Student Groups. If there are any listed here, navigate to that section of the system and remove the student from the relevant team/group:
   
3. To view if the student has an active event invitation, select the 'Events' tab of the profile. If there are any listed here that are in the future, navigate to the relevant event and cancel the students invitation:
   
4. Once the student has no active links, repeat the steps above and remove them from the system

Note: If you continue to have issues with this process, or would like clarification on any of the above, please contact our friendly support team for help.

We hope this guide helped with your enquiry.